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ReviewTrackers has been around for a while and covers a broad range of review sites. Here's what I found when I looked at how they're set up for restaurant operators specifically.
ReviewTrackers has a pricing page, but the dollar amounts are left blank — you'll see tier names with feature lists, but you need to contact them to get actual numbers. Third-party sources report approximately $89 per location per month, billed annually.
For a 33-location chain on annual billing: roughly $2,970 per month, paid upfront as an annual contract.
Annual billing is required — there's no month-to-month option noted in their pricing structure.
ReviewTrackers covers Google, Yelp, TripAdvisor, Facebook, and many other general review sites. What they don't cover: DoorDash and Uber Eats. For restaurant operators where delivery reviews are a significant share of customer feedback, those two platforms matter.
ReviewTrackers is a general-purpose reputation management tool — used across retail, healthcare, hospitality, and other industries. It's not restaurant-specific, which means the feature set is broad but not particularly optimized for the challenges of a restaurant chain (delivery platforms, shift-level correlation, GM-level access). It's a solid tool; just designed for a wide audience.
| ReviewTrackers | FeedbackFountain | |
|---|---|---|
| Est. cost (33 locations) | ~$2,970/mo (annual) | $499/mo (month-to-month) |
| Public pricing | Partial (no dollar amounts) | Yes |
| Annual contract required | Yes | No |
| Delivery platform reviews | No | Yes (DD + UE) |
| Restaurant-specific | No | Yes |
| Self-serve signup | Partial | Yes |
Try it, use it, and if it's not the right fit, leave without owing anyone anything.
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